How to start your own taxi booking business – a guide

Posted on May 15, 2019 By Vishal Virani

Want to start your own taxi booking business or want to grow your taxi rental business? In this blog read how to can start or grow your taxi booking or taxi rental business by creating an app with Coruscate.

Taxi booking apps are growing everywhere like mushrooms. The mobile technology has made them even more in trend. The taxi businesses now can be run just through an app. There are already major players in the market like Uber and Lyft. Now, the question arises for a startup that amidst so many players, are there any chances for the newbies to join the taxi booking business. There are already so many good ideas in the market. However, you need to find what is missing amidst them. The businesses run on the uniqueness of the ideas. As the technology is advancing rapidly, there is a fair amount of possibility of your indigenous idea wooing thousands of customers in some corner of the globe.

Uber started in 2009 with an idea but soon it started checking out the trends and adopted different techniques to keep their business growing. As they started the shared taxi, they thought of solving the issue of daily commuters regarding costing od taxis. With this idea, they captured a niche market segment. In the same way, other taxi booking service, Ola started to capture the commuters who couldn’t afford the luxury ride and offered the commuters the normal cost-efficient taxi.

So, if you have some unique idea, that is what will help you to establish your business in the era of competition. Once you are an established business, you can spread your wings in all the segments and start competing with the giants. A major consideration that will take your taxi business forward in the world of technology is effectively adapting the taxi booking apps.

You must make sure in advance that your taxi booking business should have some feasible goals.

So, before starting the business, you need to have the answers for the following questions:

The Scope of Taxi service industry :

Below is the on-demand transportation market by, type, 2014 – 2025

If you are thinking about starting a business, you need to make sure you are clear with the scope of the business. The scope is nothing but opportunities all around the world. You need to find out the present and future opportunities and the growth expected in that particular business. You have to dig deep down into the market scenario to check out the future possibilities in the taxi booking business. Take a survey which can help you to find out the present and future scope of the business in your area.

Top competitors in Taxi service business :

Check out the competitors and their details. You need to find out who they are, for how long they have been in the market, what is their turnover, how do they work, how is the graph of their growth, etc. You need to keep a tab on the strength and weaknesses of those competitors. Once you get to know their weaknesses you can target those areas for providing improved services and built the strength of your business for the same. You can plan a perfect strategy to convert their weakness into your strengths.

Are there enough people to use your services in your area?

By doing the survey of the area, you can get to know if there are enough commuters who can use your services or not. If you start your business without checking out the number of people who can use your services, you might end up incurring losses. Choose an area in which there are less public transport facilities available and where your business can actually get customers. Think about the long term goal and do proper research regarding the number of customers using your transport.

Now, once you have the clarity regarding these questions then the next step is to build an online taxi booking app.

You need to chart out the requirements before sending it to the app developers.

During the app development, the development company must follow two crucial parameters:

1 Transparency:

In order to develop a really cohesive taxi booking app, development company should follow a complete transparency regarding their process and their pricing structure.

2. Speed and efficiency in hiring a cab:

There are a number of customers who need to hire a taxi on an urgent basis. While there are also some drivers who are idle and looking for customers. Your app should connect the drivers and the customers to solve their problems and give them both a friendly solution.

There are three points to keep in mind for the highest amount of customer satisfaction:

  • The app should be user-friendly and provide benefits to both the passengers and the drivers.
  • Make sure all the features are easily available to the customers.
  • The app has to be competent enough to calculate the fares for the users.

Make sure, you take care of the passenger safety, customer convenience and solve the customer grievances. Go for driver verification process before you hire them for your taxi business. Educate the drivers with technology and how to use the app. Also, make sure the driver behaves well with the customers and provides them with the best customer service. This will help you to keep your customers loyal to you. And this will also definitely help to make your business successful.

The cost of development of a taxi booking app depends on the features and the time taken to build an app. You should not depend on the readymade scripts for any of the app development processes as the App Store does not allow putting a clone of any app in the list. This might end up deleted or you might not get enough customers. So, always go for fresh app development.

Here is a cost to develop taxi booking app with basic features :


We, at Coruscate, can help you to build an app which can make your business successful and get you a greater audience reach. We have the expertise to develop apps that have amazing user-interface with unique features. If you have any further queries regarding the taxi app development process, you can connect with us through the contact us form. Or click below to get free taxi app demo.

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