On-Demand Delivery App Development Guide: Know all the Ins & Outs - Invest Now!

The large sector of the on-demand economy is flourishing, and business owners are spending more on the same. 

Consumer preferences are transforming where the visits to departmental stores turn into doorstep facilities. 

The on-demand delivery apps give access to a host of professional services and have gained popularity among consumers.

Convenience and easy-to-use are two basic functionalities underlying the rapid rise in on-demand delivery app development. 

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What is an on-demand delivery app?

An application which facilitates consumers to request a service through the app and get it delivered to their doorstep. The process of building such applications is known as on-demand delivery app development.

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Types of on-demand delivery apps

There are mainly 3 types of on-demand delivery service apps available. 

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1. B2B

Businesses are selling their services/products directly to other businesses to use as raw materials or for other purposes.

Example: IndiaMart, Flipkart Wholesale

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2. B2C

Consumers have direct access to request a service or product from the business itself.

Example: Domino’s app: Customers can directly order pizza from the nearest outlet through the app.

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3. C2C 

No business owners are involved in this business model. Consumers can directly sell/buy services or products from other consumers.

Example: eBay, OLX

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Industry-wise on-demand delivery app use cases

On-demand delivery apps are being used in many sectors. Let’s see one by one with examples.

1. Healthcare

In the healthcare industry, on-demand delivery apps are used for medicine delivery or any other hospital equipment delivery.

There are so many famous apps such as Tata Health, Apollo 24/7, mfine, etc.

Read More: Uber For Doctors App

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2. Home Services

In this category, customers can directly request services through the app at their doorsteps such as cleaning services, beauty services, wellness services, moving and packing services etc.

Examples: UrbanClap, HouseJoy, Taskrabbit, etc.

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3. Food & Grocery

This industry has the most use cases of on-demand delivery services. Customers can request food or grocery from their choice of restaurants or stores through the app and the order will be delivered to their homes.

Examples: Swiggy, BlinkIt, Domino’s, etc.

Read More: Shopify for grocery stores

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How on-demand delivery apps can solve problems for business owners?

1. Supply chain and inventory management

Covid-19 has disturbed the whole traditional supply-demand chain and it has been difficult for some businesses to grow and manage their supply chain.

For a strong market existence, businesses need to upgrade their supply chain management system. 

With an on-demand delivery app, businesses can expand their sales and help to gain a better market reach by designing a new business model according to the app.

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2. Keeps businesses upgraded as per the customer behaviour

There is a shift in customer behaviour as per the latest reports, nowadays customers prefer delivery at the doorstep rather than going out to buy stuff and goods.

On-demand delivery apps will help businesses to provide delivery at customers’ doorsteps without a doubt.

But also, it will help businesses to keep up with the latest trends going on in the market with its marketing strategies and unique yet smooth app design.

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3. Helps in maintaining customer satisfaction & loyalty 

When customers face any problem with services, they generally abandon the service and look for other alternatives.

With the help of an on-demand delivery app, one can ask for ratings and reviews after each delivery. This practice helps businesses to know about how customers are liking their services or not.

Critical reviews help businesses to improvise their mistakes. Through the app, One can offer loyalty programs such as rewards, discounts and coupons to retain loyal customers.

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What are the benefits of on-demand delivery app development?

These types of applications make everything more convenient and fast for business owners. Here are some main advantages of developing an on-demand delivery app for your business.

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Easy order management

Having all orders in one place in a single app or in cloud storage means no more confusion regarding order updates.

Keep proper track of incoming and outgoing orders with an on-demand delivery app.

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No more manual record entries

With cloud integration, you can store all the data in the app itself.

The on-demand delivery app can store customer information, address, contacts, previous history and many things.

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Better reach to target market

By launching the app on the play store or app store, businesses have better chances to target a  wider market. 

Different marketing strategies of applications can help businesses to reach more customers.

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Key features for an on-demand delivery app development

A particular set of features can differ from app to app, category to category but here we have listed some main key features for on-demand delivery app development.

There are mainly three panels in on-demand delivery apps:

1. Service provider panel (Admin panel)
2. Service consumer panel (Customer panel)
3. Delivery service panel

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1. Features for service provider panel (Admin panel)

• Login/SignUp 
• Edit Profile
• Content Management
• Order Management
• Delivery Management
• Access to Ratings & Reviews

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2. Features for service consumer panel (Customer panel)

• Login/SignUp
• Edit Profile
• Search Filter
• GPS
• Payment API Integration
• Ratings & Reviews
• Cart & Wishlist
• Push Notifications
• Order Placement
• Order Tracking
• In-app calling/messaging

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3. Features for delivery service panel

• Delivery Request Accept/Reject option
• GPS
• Reviews & Ratings
• Push Notifications
• In-app calling/messaging
• Login/SignUp
• Edit Profile
• Payment Gateways

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Our development team has listed some best practices for on-demand delivery app development and how one can start with the development part.

Let’s gain insight into the ways of the best practices to build an ‘on-demand’ delivery app for a startup.

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4 ways to get started with on-demand delivery app development

Reminder: Cite every step of the ‘on-demand delivery app’

If you expect a higher budget for business making, you need to put the extra worth into it.

The simple step to begin the process is to develop delivery applications from scratch. 

For creating the application, it is expected that business developers would plunge into the opportunity by doing business analysis and contacting organizations and freelancers to complete the application. 

So basically, first cite the target market and business requirements, then move forward with the development process.

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1. A third-party partner can do for you

The other possible way of building an on-demand delivery model is that startup owners can connect with third-party partners of an existing demand app. 

On an initial level, third-party partnering becomes much more useful because they can reduce costs in developing their user base and offer a higher-quality delivery program.

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2. An app delivery builder can make your business run

Believably, users rush to avail the effortless process of using an on-demand app delivery builder that suits small-budget plans. 

These app delivery builders can build a basic level on-demand delivery app without any coding skills.

Thankfully, you can scale an app with the platform, and you don’t have to be involved in mastering the UI designs.

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3. Hire a freelancer

Are you looking for some other suitable alternative? 

If it is so, startup app builders can start looking for hiring freelancers with expertise in building an on-demand delivery app. 

If you hire freelancers, you don’t have to put effort into writing codes by yourself. After the hiring process gets over, you can surely get the plus of this process.

Hiring freelancers will serve more business owners who aim to keep their startup budgets under $10K.

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4. An outsourced team comes to assist startup developers

Yes, you can gain the same experience by hiring an outsourced team of app developers. 

They can show better adeptness in delivering on-demand apps efficiently. 

They can scale the app considerably easier by keeping costs at a minimum range and providing things within a strict timeline.

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How do on-demand delivery apps make money?

While building an on-demand delivery app, making money from it is an important thing to consider. To monetize an on-demand delivery app, you need to decide on a monetization technique.

There are mainly four monetization strategies:

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1. Commission fees 

When it comes to monetising any food delivery, grocery delivery, medicine delivery or other services delivery at home, then one can charge other restaurants, grocery stores, and medical stores for listing their stores in the on-demand delivery app.

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2. Ads

A great amount of money can be generated by allowing certain advertisement companies to advertise in your on-demand delivery app.

But having too many ads in one app can lead to a low customer retention ratio.

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3. Peak hours

There is a huge rush in peak hours, if someone wants urgent delivery in peak hours, you can always charge some extra money to get it delivered on time in peak hours.

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4. Extra cost for express delivery

When customers want super-fast delivery, one can ask for extra cost for sending the goods via an express delivery method.

Bonus Tip: 

• User-Interface and User-experience is the most important factor to consider while planning the on-demand delivery app development.
• Planning features are important but that does not have to cost the user experience.
• Design an on-demand delivery app unique yet smooth, the flow and redirections should be easy to understand for the customers.
• Research colour psychology and add colors to the app accordingly.

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Start your On-demand delivery app development project with our 10+ years of experienced development team

The development of on-demand delivery apps makes your business more competitive in the market. 

Thus, bring your business dreams to reality without worrying about the quality of developing apps and can scale your revenue.

If you want to hire an experienced team who can develop your on-demand delivery app for you then Coruscate is the right choice!

At Coruscate, We are a team of data scientists, designers, developers, QA engineers and business analysts. They bring their expertise to the development process and will develop an app which stands out truly in the market.

SDLC (Software Development Lifecycle) at Coruscate for your on-demand delivery app development:

Do you want to develop an on-demand delivery app and want to know more about market and business opportunities?

Do you want to know how much it costs to develop an on-demand delivery app development?

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